Otero County Processing Center

Otero County Processing Center
26 McGregor Range Rd
Chaparral, NM 88081
(575) 824-0440

Otero County Processing Center Information

In the city of Chaparral, north of El Paso, Texas beside Highway 54 sits the Otero County Processing Center.

    What are the visiting hours & policies?

    Offender/Detainee ClassificationSaturdaySunday
    ICE Level Medium High & High Detainees1 p.m. to 3 p.m.1 p.m. to 3 p.m.
    ICE Level Low & Medium Low Detainees3 p.m. to 5 p.m.3 p.m. to 5 p.m.
    ICE Restricted Housing Unit Detainees5 p.m. to 6 p.m.5 p.m. to 6 p.m.

    Attorney visits
    Legal representatives are allowed to visit their clients seven days a week.
    Attorney Hours: 8 a.m. to 4:30 p.m., 7 days a week (including holidays).

    How do I locate an inmate at the Otero County Processing Center?

    The ICE website provides an online Inmate Locator search engine that can help you find out if your loved one is located at the Otero County Processing Center. It can also show you if your loved one is located in any other ICE detention center in the country. Another option is to call (575) 824-0440 to see if your loved one is in this detention facility. Please have their full name, date of birth, and country of birth ready before calling that number.

    Can I call an inmate at the jail?

    Detainees in this facility cannot receive incoming calls. If you need to leave an urgent message to a detainee, you must call (575) 824-0440 and leave their full name, alien registration number, your name and phone number.

    To receive information about a detainee that is housed at the facility, call (575) 824-0440 between 8 a.m. and 5 p.m. Have the following information ready to provide: detainee’s full name, date of birth, and country of birth.

    How do I send money to Otero County Processing Center

    To send money to a detainee, you can mail a money order or cashier’s check directly to the detainee. Please do not send cash. Provide the last four digits of the detainee’s A-number (file number), plus the sender’s name and address. For more information on sending items to detainees, please visit Otero Country Processing Center Information website and click the “Sending Items to Detainees” tab.

    Detention Facility Information – This website offers basic information on the Otero Country Processing Center, featuring ERO leadership, case credentials, and news and media information. There are also links to ICE basic information and explanations to commonly asked questions on the website.

    ICE Online Detainee Locator System – Your love one might not currently be in this detention facility. Use this page to locate a detainee who is currently in ICE custody.

    Immigration Lawyer for Otero County Processing Center

    It is in your best advantage to engage with Rivera y Bujosa Law regarding your immigration case once you have been incarcerated at the Otero County Processing Center. When it pertains to your immigration case, there is no time to spend. When you contact the Rivera y Bujosa Law for legal representation, they will put your concerns as a client first.

    Please call our office at (832) 702-0295 right away to see how we can help you with your case.

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